Shipping Policy
Q: Where are the items shipped from?
A: We have different centres and suppliers across the world and your order will be shipped from the closest warehouse based on availability.
Q: I ordered something, when will it arrive?
A: Delivery time can vary depending on where your order is shipped from. We have different centres and suppliers across the world and your order will be shipped from the closest warehouse based on availability. Our standard delivery time to most of the countries take 7-15 days, for heavy items can take up-to 27 days. Incase of a bit delay allow us some time, all of your orders are insured you will get them. we work hard to ensure fast delivery. For fast shipping we use DHL services, Customer will need to pay extra charges , feel free to ask for further details.
Q: How can I track my order?
A: Once your product is picked up by local courier service then a courier service tracking number will be available through an SMS or email if you ask. If you need any further assistance with order tracking. Please email us at support@quill-home.com and we will get it sorted out in right away.
Q: How can I get free shipping?
A: We offer free world wide shipping on our standard delivery all orders regardless of order amount.